So Who Am I?
My name is Erick Allas, but you can also call me “CK.” I’m a graduate of New Jersey Institute in Information Technology with a B.S. of Information Technology. A short version of my personality is that I’m always optimistic and positive. I try to live my life through something I call posactivity (positive activity). I do this by taking any situation, good or bad, and actively doing something positive about it. This equates to the happy energy I carry daily. My hobbies possibly tie into this as they include photography, videography, hiking, dancing, magic, rock climbing, meditating, and reading.
I’ve been in the customer support field for 3 years. My first 1.5 years was as a Systems Engineer at Cedonix and then another 1.5 years as a Happiness Engineer at Automattic. These positions, along with my previous experiences as a barista, have helped generate my passion for helping others. This passion shines through in my customer support. It’s a role that requires patience and empathy along with positivity to help clients reach their best solution for any problem they may have. I strive to improve relationships with customers through empathy and work to push the limits of what customer support means.
I discovered my passion for videography recently but noticed that it grew from a young age. In middle school, I got a camera as a present and learned about Windows Movie Maker. I created videos with friends, filmed my own dance videos, and posted them on YouTube as well. I haven’t stopped filming myself or thinking of how films are done. I came to the realization that I could help others with film and was able to update myself on current techniques, software, and hardware. It started as a hobby but was able to turn it into a side hustle where I can help others to realize their visions.