So Who Am I?

My name is Erick Allas, but you can also call me “CK.” I’m a graduate of New Jersey Institute in Information Technology with a B.S. of Information Technology. A short version of my personality is that I’m always optimistic and positive. I try to live my life through something I call posactivity (positive activity). I do this by taking any situation, good or bad, and actively doing something positive about it. This equates to the happy energy I carry daily. My hobbies possibly tie into this as they include photography, videography, hiking, dancing, magic, rock climbing, meditating, and reading.

Customer Support

I’ve been in the customer support field for 3 years. My first 1.5 years was as a Systems Engineer at Cedonix and then another 1.5 years as a Happiness Engineer at Automattic. These positions, along with my previous experiences as a barista, have helped generate my passion for helping others. This passion shines through in my customer support. It’s a role that requires patience and empathy along with positivity to help clients reach their best solution for any problem they may have. I strive to improve relationships with customers through empathy and work to push the limits of what customer support means.

Videography

I discovered my passion for videography recently but noticed that it grew from a young age. In middle school, I got a camera as a present and learned about Windows Movie Maker. I created videos with friends, filmed my own dance videos, and posted them on YouTube as well. I haven’t stopped filming myself or thinking of how films are done. I came to the realization that I could help others with film and was able to update myself on current techniques, software, and hardware. It started as a hobby but was able to turn it into a side hustle where I can help others to realize their visions.